It all comes down to prioritization.
When someone's doing their first management job, you have to spend more time with them to make sure they're successful in that role. You only take your hands off if they're on the right track and only if you trust them.
Dan said one of the reasons companies don't do as well as they can, is because they thrust people into management because they did their job well. This is the wrong criteria for selecting managers.
When they do that, they take their best person, their most valuable individual contributor, and they turn them into a bad manager. They lose their best individual contributor, and they end up with a bad manager out of it.
Dan recalled that he was ill-prepared and did everything on his own in his first leadership role. He learned by making mistakes and by doing some things right. He learned by reading some books and by always observing other leaders.
Over time, Dan became a student of leadership. He found out that leadership is not based on a certain personality or on your DNA.
Your personality or DNA doesn't define your capabilities as a leader. For instance, if you are an introvert, that doesn't mean you can't be a good manager.
It makes you a better manager because you have to rely on attention to detail and a real understanding of people as opposed to just inspiring them because you're a charismatic or fun person to be around.
People often misunderstand extroverts and introverts. They think extroverts love people, introverts hate people. That's not true.
Introverts like people as well. The difference is, extroverts get their energy from other people. Introverts have energy sucked out of them by other people, especially crowds.
As a manager, the most important thing you do is not the inspirational talks to your team, but the one-on-one conversations with each of your team members.
There are a million different ways that people get motivated and rewarded. And you don't figure that out unless you sit down and have one-on-one conversations with them.
To some people out there who know they're introverts and think that leadership isn't the right path for them, know that introversion can be a strength as opposed to a weakness.