In this episode of The B2B Leadership Podcast, best-selling author and leadership coach Nils Vinje speaks with Catherine Blackmore, GVP NAA of Customer Success & Renewals at Oracle.
In this episode...
0:42 - Catherine's background - Catherine kicks off the podcast by outlining her role today, who she's working for, and what type of work she's involved with.
3:24 - Management at scale - What kind of philosophy goes into one of the world's largest software companies? Customers are often not just buying a single solution.
5:21 - First-time leadership opportunity - Catherine considers her background to not be traditional for technology, but the early days of the Cloud played a role.
7:35 - Why the transition? - What prompted a shift into the technology industry from a different industry in which Catherine was already successful?
12:53 - Concentrated leadership development - What's an effective way to build and manage a new leader, since there's not a lot of effort put into properly getting people started in their roles?
16:50 - How do you successfully transition? - A lot of people, for some reason or another, would love to make the transition from whatever they are currently doing into the field of software or technology.
19:44 - The common thread of leadership - The important piece elaborated on here is allyship, which is a continual investment of time in supporting and amplifying smaller voices, and sharing the benefits of your position with others around you.
22:52 - Planning for the future - How far into the future should you look when you're thinking about talent development?
27:26 - Walking into a newer, bigger challenge - Catherine explains the challenge of reconciling the customer success model at Oracle after they acquired five companies, unifying their culture, mantras, and goals.
33:09 - Other roles and responsibilities within Oracle - Catherine documents her progression within Oracle and how she evolved moving into new roles, from a leadership perspective.
37:17 - Advice from one leader to another - What advice would Catherine give to another leader regardless of their organization?
This episode was brought to you by B2B Leaders Academy
First-time leadership opportunity
Concentrated leadership development
How do you successfully transition?
The common thread of leadership
Walking into a newer, bigger challenge
Other roles and responsibilities within Oracle
Advice from one leader to another